Privacy Policy

Lavia Legal ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

• Identifiers — name, email address, phone number, and any details you provide in our intake form.
• Communications — messages you send to us by web form, email, phone, or text.
• Usage data — IP address, browser type, device information, pages viewed, and similar diagnostic data.
• Cookies and similar technologies — used to operate the site, remember preferences, and measure performance.

2. How We Use Information

• To respond to your inquiry and connect you with an appropriate independent licensed attorney.
• To send service updates, account notifications, and, where you have opted in, marketing communications.
• To operate, maintain, and improve our website and services.
• To comply with legal obligations and enforce our Terms of Service.

3. How We Share Information

We share information only as described here:

• With independent attorneys we believe are a fit for your matter, so they can evaluate your inquiry.
• With service providers who help us operate (hosting, analytics, communications), under appropriate confidentiality terms.
• When required by law or to protect the rights, safety, or property of Lavia Legal or others.
• In a business transaction such as a merger or acquisition, subject to this Policy.

We do not sell your personal information.

4. SMS / Text Messaging Data and TCPA

If you opt in to receive SMS messages from us, your consent is treated as separate from other categories of data we collect. We send only the messages you have consented to receive (such as service updates, account notifications, and, where elected, marketing). You can opt out at any time by replying STOP to any text, or get help by replying HELP. Message and data rates may apply. Message frequency varies.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.

We comply with the Telephone Consumer Protection Act (TCPA) and applicable state laws regarding automated text communications. You will only receive recurring automated text messages from us where you have provided express written consent.

5. Cookies

We use first-party and limited third-party cookies for site operation and analytics. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the site.

6. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information. No system is perfectly secure, however, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Opt out of marketing communications at any time.
• Withdraw consent to SMS messages by replying STOP.
• Request a copy of your information in a portable format.
• Lodge a complaint with a data-protection authority.

To exercise these rights, email info@lavialegal.com.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Policy from time to time. Updates take effect when posted on this page.

11. Contact

Lavia Legal · 3126 Federal St, Floor 28, Sacramento, CA 95814 · info@lavialegal.com · (916) 921-3679

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